For enquiries about your order please email us at firstname.lastname@example.org
Please e-mail ONCE stating order number when e-mailing and allow up to 48 hours, and 72 hours over the weekend for your enquiry to be replied to. If you do not receive a reply within that timeframe please try again.
Or drop us a message on Facebook.
To cancel orders please notify the customer care team within 2 hours of ordering.
We are available from Monday- Friday 09:30-18:00 (excluding bank holidays)